Ministry of Cultural Tourism： Build a multi -payment environment to comprehensively enhance tourist travel experience
People’s Daily Online, Beijing, March 29 (Reporter Wang Renhong) The convenience of tourist venues is an important part of improving tourists’ experience and improving the consumer environment.Today, Wu Kefeng, deputy director of the Department of Resources Development of the Ministry of Culture and Tourism, said at a routine press conference that the Ministry of Culture and Tourism will continue to optimize the payment environment, actively promote the level of convenience of tourism venues, and better serve the elderly and immigration.The needs of tourists in China to help the tourism industry resume revitalization.
In terms of optimizing the payment environment, we will focus on improving the level of payment facilitation in key tourism venues, and promote all national 5A and 4A tourist attractions, national and provincial tourism resorts, and national tourism and leisure blocks.The software and hardware facilities required for cash to promote online and offline payment are more convenient and build a tolerance and diversified payment environment.At the same time, it will actively promote foreign currency exchange service points such as tourist resorts with more entry tourists and densely consumer venues, and national -level tourism and leisure blocks, or promote foreign currency cash exchange services for surrounding banks.To meet the needs of immigration tourists’ cash payment.
In promoting the facilitation of entering the park, the two channels of online and offline will make efforts to facilitate tourists to buy tickets and enter the park, and comprehensively enhance the tourist travel experience.In terms of offline ticket purchase, all tourist scenic spots will be retained by artificial windows, providing offline ticket purchase services for the elderly and the majority of tourists in the country to maximize the needs of tourists to visit.In terms of online appointments, it will promote the optimization of appointments in tourist attractions and promote the English interface of the online appointment procedures for key tourist attractions. If a real -name appointment requires a foreign passport, foreigner permanent residence ID card, Hong Kong, Macao and Taiwan residentsWait for the scope of identity documents to be used.Appointments with a large number of spare amounts all year round, do not implement appointments, and minimize the collection of personal information of tourists as much as possible.At the same time, we will promote the improvement of multi -language logos and guide facilities in key tourism venues, and to continuously improve the level of foreign language services of service personnel.In the peak tourist season, measures such as extending opening time and increasing elastic supply have improved the reception ability of cultural tourism venues.
Report/feedback
